If your specific question isn’t covered below, feel free to reach out to us. We’re here to assist with FAQs related to commercial kitchen equipment, kitchen design projects, or to schedule an initial consultation with our kitchen design team.
If your question hasn’t been addressed above, feel free to contact our knowledgeable team via email or by using our online form.
Q Are training programs available for operating the equipment?
A Yes, we provide comprehensive training resources, including user manuals and instructional videos, to help you familiarize yourself with equipment operation. Additionally, our team can arrange customized virtual training sessions based on your specific requirements.
Q Do you provide warranties for your products?
A Absolutely! We offer 1-year warranties on all our products to ensure customer satisfaction. Keep in mind that warranty terms may vary by item. While enforcing the warranty policy outside of China can be challenging, for certain items, we recommend purchasing key components to extend their lifespan.
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