A Order cancellations are subject to our cancellation policy and may incur fees based on the order status. If you need to cancel your order, please reach out to our customer service team promptly.

A We take customer privacy seriously and strictly adhere to privacy policies designed to protect your personal information. For more details, feel free to review our privacy policy on our website.

A You can easily contact our customer service team via phone, email, or live chat. They’re available to assist with any questions or concerns you may have.

A Yes, we provide comprehensive training resources, including user manuals and instructional videos, to help you familiarize yourself with equipment operation. Additionally, our team can arrange customized virtual training sessions based on your specific requirements.

A Absolutely! We offer 1-year warranties on all our products to ensure customer satisfaction. Keep in mind that warranty terms may vary by item. While enforcing the warranty policy outside of China can be challenging, for certain items, we recommend purchasing key components to extend their lifespan.